Deliver memorable wine club experiences for Far Niente Wine Estates in Oakville, California, using customer service and communication skills. This is a hybrid office position.
The Wine Club Specialist supports members across all Far Niente Wine Estates wine clubs. The role combines sales support, order processing, database maintenance, event assistance, and member communication. Success requires accurate follow-up, qualified issue resolution, and helpful coordination with fulfillment, hospitality, and direct-to-consumer teams.
Key Responsibilities: Respond to member inquiries, requests, orders, cancellations, and reservations
Process memberships, wine orders, returns, and shipment updates
Maintain accurate member profiles and order statuses




Assist with wine club events, tastings, and member experiences
Achieve membership, sales, and customer satisfaction goals
Requirements: Two years of experience in a similar role
High school diploma
Strong organization, attention to detail, and communication skills
Microsoft Office Suites and CRM applications
Ability to work some evenings and weekends
Apply customer service, sales support, and detailed communication skills while representing Far Niente Wine Estates members.

#J-18808-Ljbffr

📌 Wine Club Customer Experience Specialist (Ontario)
🏢 Far Niente
📍 Ontario