OBM Consultancy is recruiting a Retail Supervisor for an established British fashion and lifestyle brand known for its thoughtful design, quality and craftsmanship.
This role combines team supervision and customer service with practical back-of-house responsibilities. We are looking for someone who enjoys being on the shop floor and has the organisational skills to keep daily operations running smoothly.
THE ROLE Support the management team in supervising daily store activities and guiding colleagues.
Lead by example on the shop floor, delivering excellent customer service and supporting sales targets.
Help coach the team on product knowledge, service standards and store procedures.
Support deliveries, stock transfers, replenishment and stockroom organisation.
Maintain accurate stock records and assist with stock counts and loss prevention.
Support daily administration and follow operational procedures.
Maintain high standards of presentation and housekeeping,
both on the shop floor and behind the scenes.
Help ensure a safe and organised working environment.
YOUR PROFILE Experience as a Supervisor, Team Leader or Senior Sales Associate with supervisory responsibilities, ideally within fashion or lifestyle retail.
Some hands-on experience with stock management and back-of-house operations.
A confident, approachable manner and a strong customer service mindset.
Good organisational skills, attention to detail and the ability to prioritise.
Comfortable moving between customer-facing duties and operational tasks.
An appreciation for quality products, thoughtful design and craftsmanship.
Previous Operations Manager experience is not essential. This chance could suit a retail supervisor with stockroom experience or a senior sales professional ready to take the next step.