Customer service, order processing, and problem-solving define this full-time, in office Customer Service Representative role with Canadian Bearings in St. Catharines.
As a Customer Service Representative, you will support customers through phone, email, and in-person sales-counter interactions. You will process orders, source products, prepare quotes, manage concerns, and coordinate shipping activities. The role also includes customer invoicing, documentation, inventory tracking, and vendor collaboration.
Key Responsibilities: Serve as customers’ first contact across phone, email, and counter
Process orders, freight selection, invoices, and customer requests
Source products, prepare quotes, and complete quote follow-up




Resolve concerns and escalate complex issues appropriately
Coordinate shipments, carriers, inventory, and warehouse replenishment
Requirements: Three to five years of customer service experience
Post-secondary education and basic computer literacy
Effective problem-solving, analytical, and mathematical skills
Clear verbal and written English communication
Ability to manage competing priorities and stress
Bring customer service, order coordination, and analytical problem-solving skills to Canadian Bearings’ St. Catharines branch team.

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📌 Customer Service Representative St. Catharines (Ontario)
🏢 Canadian Bearings ENG
📍 Ontario