Title - Logistics Account Coordinator Location - Ville-St-Laurent Industry - Transport As an Account Coordination you will be responsible for the large big-box retailer accounts, handling all their inquiries as well as shipment coordination.

Handling primarily temperature-controlled and dry food products, this role serves as the central link between retail client portals, 3PL/cross-dock warehouse operations, partner carriers, and internal dispatcher.

You will manage high-volume daily order entries, coordinate appointment bookings against real-world driver capacities, and proactively resolve transit bottlenecks to maintain high on-time delivery (OTD) and compliance metrics.

Apply now: & Advantages - 40 hour work week Monday Friday 8am to 5pm (flexible) - Salary between 55,000 - 65,000k depending on experience - Vacation 2-3 weeks depending on experience - Additional company perks (events, salary revision, growth, parties, paid lunches) - Insurance package included Responsibilities - Order Processing & Data Management: Receive, validate, and input high-volume client orders into internal transportation management systems (TMS) with zero clerical discrepancies. - Retail Portal & Appointment Scheduling: Coordinate, book, and confirm delivery windows across strict vendor portals (e.g., Retailer Appointment Scheduling systems, EDI/web portals) for both FTL and LTL shipments. - Capacity & Dispatch Alignment: Evaluate appointment slots against fleet reality (e.g., balancing driver availability against delivery cut-offs to avoid scheduling bottlenecks)



and communicate capacity needs directly to dispatchers. - Carrier & 3PL Coordination: Liaise with origin cross-dock facilities, third-party distribution hubs, and partner LTL carriers to ensure freight is staged, cross-docked, and picked up on schedule. - Track, Trace & Milestone Monitoring: Actively track active shipments, update internal tracking boards, communicate accurate ETAs to clients, and capture proof of delivery (POD) documents promptly upon drop-off. - Account Relationship & Conflict Resolution: Serve as the frontline logistics contact for high-profile enterprise accounts, resolving delays, OS&D; issues, and rescheduling needs while maintaining a collaborative, service-oriented posture with external and internal teams.

Qualifications - 3+ years in transportation logistics, freight coordination, or 3PL operations handling quick-moving consumer goods - Hands-on experience booking appointments and managing compliance protocols with major retail distribution networks - Exceptional data-entry accuracy under high volume, where incorrect numbers directly translate to dock chargebacks or missed windows. - Professional, solution-focused communication style capable of de-escalating pressure points and fostering constructive working relationships with dispatchers, drivers, and account representatives. - Experience with standard TMS platforms, EDI workflows, vendor portals, and intermediate/advanced MS Excel.

Summary Passionate about Transport & Logistics? So are we!

📌 Logistics Account Coordinator (Montreal)
🏢 randstad canada
📍 Montreal