Lead guest service and facility operations at Basin Glacial Waters within Fairmont Chateau Lake Louise in Banff National Park, beginning November 2026.
As Assistant Manager, you will support the Wellness Operations Manager with scheduling, payroll, inventory, and health and safety procedures. You will oversee reception training, maintain accurate reports, and coordinate communication across departments. The position also supports a luxury guest experience throughout the facility.
Key Responsibilities: Maintain supplies inventory and complete monthly ordering
Assist daily scheduling and payroll administration
Ensure facility health and safety procedures
Train reception staff on work-related tasks
Maintain clean public areas, amenities, and locker rooms
Requirements: Previous leadership experience is an asset
Spa, housekeeping, or cleaning experience is an asset
Excellent written and oral English communication skills
Solid interpersonal and problem-solving abilities
Ability to lift over 30 pounds and stand throughout shifts
Bring leadership, communication, and operational attention to detail to Basin Glacial Waters at Fairmont Chateau Lake Louise.

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📌 Basin Wellness Facility Assistant Manager (Alberta)
🏢 Fairmont Hotels and Resorts
📍 Alberta