Kirmac Collision & Autoglass is a family‑owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the industry evolves, so does Kirmac, with a focus on advanced vehicle technology, EV repair readiness, and sustainable practices.
Through Kirmac Cares for Kids, we also supports organizations such as B.C. Children’s Hospital and the Boys Club Network, while continuing to grow a skilled workforce grounded in continuous learning and strong leadership.
Customer Service Representative Bring Your Care, Confidence, and Customer Expertise
If you’re someone who enjoys helping others, communicates clearly, and takes pride in delivering a thoughtful, organized customer experience, we’d love to meet you.
What You’ll Do Building positive, lasting customer relationships in person and over the phone
Submitting ICBC rental forms and guiding customers through the process
Scheduling repair appointments and managing shop calendars
Generating repair orders and ensuring accurate documentation
Interacting with vendors and coordinating incoming/outgoing materials
Providing transparent repair updates through phone, text, and email
Managing and posting invoices, parts returns, and related paperwork
Reconciling repair orders with accuracy and attention to detail
This role is ideal for someone who enjoys a mix of customer interaction,



administrative work, and supporting a busy team environment.
What You Bring Excellent verbal and written communication skills
Strong organization, accuracy, and attention to detail
A friendly, professional approach with strong people skills
Passion for vehicles and helping customers feel confident in their repair journey
A valid driver’s license
Solid references that reflect reliability and professionalism
What We Offer Competitive wages
Extended health, dental, and vision coverage
Paid time off
RRSP plan
Supportive, team-focused environment
Learning & Development Program
Opportunities to support our community through volunteering
Corporate discounts
Regular social events and team gatherings
We want people who want to have an impact. Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you!
If you’re a service‑driven professional who enjoys helping people and keeping things organized, we’d love to have you on our team.
Job Details Pay Type Hourly
Hiring Min Rate 24.03 CAD
Hiring Max Rate 28.85 CAD
Kirmac - New Westminster, 1307 3rd Ave, New Westminster, British Columbia, Canada

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📌 Customer Service Representative (British Columbia)
🏢 Kirmac Collision & Autoglass
📍 British Columbia