Coordinate service dispatch, warranty claims, and repairs while connecting customers, technicians, and sales through phone and email.
This Service Coordinator manages the post-sale life cycle for homeowners and building contractors. The role requires scheduling, routing, customer communication, and service issue triage. You will also manage parts, update CRM or ERP systems, and maintain accurate service paperwork for billing. The position supports efficient completion of repairs and high customer satisfaction.
Key Responsibilities: Manage technician calendars and route daily service appointments
Communicate repair updates and resolve customer complaints
Order glass, hardware, screens, and replacement parts
Review work orders and update CRM or ERP systems




Submit and track manufacturer warranty claims
Requirements: One to three years in coordination, dispatch, or customer service
Construction or home improvement industry experience
Window and door product familiarity
Scheduling software, Zoho, and Microsoft Excel experience
Transparent communication, organization, prioritization, and attention to detail
Bring service coordination, dispatch, warranty, and customer communication skills to manage post-sale repairs efficiently.

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📌 Service Dispatch Coordinator Windows Doors (Ontario)
🏢 Muskoka Window and Door Centre
📍 Ontario