Lead customer experience and sales excellence as an Assistant Manager at Staples Canada, coaching associates and building business partnerships.
This retail management position focuses on customer-first service, sales results, team development, and operational excellence. You will lead by example while using curiosity and a solutions mindset to strengthen customer relationships. Your work supports exceptional experiences for customers and associates.
Key Responsibilities: Lead and coach teams delivering exceptional customer service
Handle escalated situations and tailor products and services
Use sales metrics reports to create action plans
Attract, train, develop, and engage associates
Manage inventory, merchandising, and brand standards
Requirements: Two to three years of retail management experience
Accountability for sales and service targets
Experience leading, coaching, and developing talent
Excellent communication and interpersonal skills
Solid prioritization, organization, and multitasking abilities
Bring retail leadership, sales coaching, and customer partnership skills to Staples Canada as an Assistant Manager.