Application Support Analyst Front Office (Ontario)

Application Support Analyst Front Office (Ontario)

03 Nov
|
Synechron Canada ULC_CANADA
|
Ontario

03 Nov

Synechron Canada ULC_CANADA

Ontario

Support Front Office platforms with SQL troubleshooting and Linux diagnostics at Synechron in a adaptable hybrid position based in Mississauga, Ontario. Restore production services across critical trading workflows.
As an experienced Application Support Analyst, you will provide L1/L2 support for deal capture, trade booking, lifecycle processing, and portfolio credit analytics. The work combines incident triage, ITIL processes, ServiceNow, and stakeholder communication. You will investigate application and data issues while coordinating with engineering and infrastructure teams.
Key Responsibilities: Provide L1/L2 support for Front Office production platforms
Triage incidents, assess impact, and coordinate escalations
Troubleshoot trade booking and lifecycle processing issues




Investigate analytics breaks, data refreshes, and feed failures
Monitor batch processing and manage recovery actions
Requirements: Experience supporting applications within financial services
Knowledge of Front Office or capital markets workflows
Strong SQL skills for reconciliation and issue analysis
Working knowledge of Linux or Unix troubleshooting
Experience with ITIL, ServiceNow, Jira, and Confluence
Apply your application support, SQL, Linux, and capital markets expertise to stabilize Synechron’s Front Office platforms.

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📌 Application Support Analyst Front Office (Ontario)
🏢 Synechron Canada ULC_CANADA
📍 Ontario

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