We are Dr. Oetker. Since our beginnings, we have been breaking new ground. With pizza, cake, and desserts at the core of our business, as well as digital platforms and services – we create the "Taste of Home" for millions around the world with you.
In our facility, we start with raw materials such as flour and yeast to make a outstanding pizza crust, topping with sauce and ingredients to make a fantastic, finished pizza and then freezing and packaging the pizzas for retail distribution. The Export & QA Document Coordinator you will work within a team of Quality associates in conjunction with Logistics and Production that produces the highest quality Dr. Oetker pizza where food safety and security are of the utmost importance.
This is an onsite role based out of our London Facility, working Monday to Friday. However, flexibility is essential to align with production schedules and business needs.
Reporting to the Quality Assurance Specialist within the QA department you will: Coordinate and monitor the end-to-end export process, including monitoring the production export activities, liaising with carriers, freight forwarders, customs brokers, and other external service providers.
Work closely with Dr. Oetker’s Quality Assurance team and CFIA on all product shipments.
Ability to understand and stay up to date on border controls and requirements.
Ensure timely and accurate preparation of all required international shipping documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin.
Accurately review and prepare documents, including export documents from raw material to finished goods.
Collaborate with Logistics and Production to determine solutions and ensure issues are resolved in a timely manner.
Work closely with diverse external partners such as Supply Chain,



CFIA, External Warehouses, Global transport and logistics companies and international providers to ensure timelines and requirements for custom clearances are met.
Compile and organize production documents for consumer complaints and audit purposes as required.
Lead and coordinate our consumer quality complaints with the quality assurance team.
Flexibility in hours are required as start and end times may vary based on operational needs.
Other duties as assigned
Requirements: Exceptional organizational skills and sharp attention to detail and comfortable working in a fast-paced environment with tight deadlines.
Effective time management skills and the ability to prioritize tasks under pressure and competing priorities.
Post Secondary Education in a relevant field or equivalent.
2 years of experience working in SAP, with export experience preferred.
Strong computer skills including MS Word and Excel
Ability to work independently and collaboratively within a team setting.
Self-starter with the confidence to bring forward issues and propose solutions.
Excellent verbal and written communication skills.
Strong customer service orientation with proven conflict resolution abilities
Ability to touch and taste pork, chicken, beef and cheese in a food manufacturing environment.
The expected base salary range for this position is CAD $, to CAD $, depending on several factors such as experience, skills, education, and budget
Benefits: health and dental
wellness and family support programs
life and disability insurance
retirement savings plan
paid leave programs
development
enhanced vacation program
To be eligible for this position, you must be legally permitted to work in Canada without any additional sponsorship support from Dr. Oetker Canada Ltd.

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