Join the innovative team at Stingray as a Service Dispatch Coordinator located in the Old Port of Montreal. Use your problem-solving skills and management expertise to streamline technician dispatch and customer communications.This position within the Customer Support team involves collaborating with subcontractors, coordinating technician visits, and ensuring timely resolution of service issues for clients. Your attention to detail and ability to manage several tasks simultaneously are crucial for success. You will also prepare quotes and manage invoices effectively.Key Responsibilities:Efficiently coordinate the dispatch of techniciansProvide timely updates to customers via email and phoneMaintain strong subcontractor relationshipsPrepare quotes for service replacementsReview and approve work orders and invoicesRequirements:At least 2 years in a dispatch or service coordination roleBilingual proficiency in French and EnglishExperienced with Salesforce and/or NetSuiteAble to handle multitasking in a energetic settingDemonstrated initiative in task managementBring your skills and passion for customer service to Stingray and thrive in a creative work environment.
📌 Service Dispatch Coordinator Role In Montreal
🏢 Z953
📍 Montreal
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