Support homeless adults at Gateway Shelter in Surrey as a casual Shelter Resource Worker with robust communication and crisis-support skills.
Reporting to the Site Manager, this direct-service role supports a 24-hour emergency shelter for adults facing homelessness, addictions, and mental health challenges. You will provide intakes, orientations, referrals, documentation, and basic necessities while following Lookout’s mission, Code of Ethics, and safety requirements.
Key Responsibilities: Provide supervision, support, and assistance to homeless adults
Conduct guest interviews and provide basic necessities
Accept referrals and share relevant external resources
Refer guests to community services
Complete records and maintain statistical data




Requirements: Related certificate or Grade 12 with two years’ experience
Current Occupational First Aid Level 1 Certificate
Familiarity with addiction, mental health, income assistance, and harm reduction resources
Excellent communication, documentation, writing, and organizational skills
Vulnerable Sector Criminal Record Clearance required
Bring shelter support, community referrals, documentation, and attentive service to adults at Lookout’s Gateway Shelter.

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📌 Shelter Support Worker Surrey (British Columbia)
🏢 Lookout Housing + Health Society
📍 British Columbia