Support health data submissions at CIHI as a Client Service Coordinator, using client service and data quality skills. This is a contract administration position.
The Client Service Coordinator serves clients submitting data to health reporting systems and clinical registries. You will provide support, education, troubleshooting, and follow-up while collaborating with interdisciplinary teams. The work also supports system functionality, quality assurance, client resources, and operational procedures.
Key Responsibilities: Act as the first contact for external client inquiries
Monitor submission completeness and data quality
Coordinate issue resolution with subject matter experts
Deliver client training on submission processes
Maintain procedures, documentation,



and education materials
Requirements: Degree in health services, information management, technology, or related field
One to three years in client service, data management, or coordination
Experience with quality assurance, system testing, and process improvement
Solid Microsoft Office proficiency, especially Excel and Word
Excellent communication, organization, and problem-solving skills
Bring client support, health data coordination, and quality assurance skills to CIHI’s specialized care standards and engagement department.

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📌 Client Service Coordinator Health Data (Ontario)
🏢 Canadian Institute for Health Information
📍 Ontario