Steward - Casual Part Time (Toronto)

Steward - Casual Part Time (Toronto)

03 Nov
|
University of Toronto
|
Toronto

03 Nov

University of Toronto

Toronto

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part‐time and non‐traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs. As part of the Woodsworth College Residence team in the Office of the Dean of Students, the Residence Steward holds an important student‐facing role and acts as a first point of contact for Woodsworth College residents and students at the College Residence Front Desk. Responsibilities include greeting residents, students, and visitors, transferring telephone calls, processing mail and parcels, monitoring building access, issuing keys and equipment, and other reception duties. Additionally, the Residence Steward is responsible for supporting key residence operations, including after‐hours scheduling (emergency shift trades, shift requests, scheduling updates during after hours)



for casual front desk porters, reviewing key and equipment audits, ordering supplies, responding to email inquiries, and supporting semesterly transitions of fall/winter students and summer guests. Thursdays, Fridays, Saturdays, Sundays, and Mondays from 3:00 PM
- 11:00 PM. Resolving minor complaints within the scope of the role and referring larger issues when appropriate Checking residence database to confirm resident identification Maintaining registration information of all residents Performing routine building checks Coordinating the recruitment process and training of casual staff Directing the activities of casual staff High School Diploma or acceptable combination of equivalent experience. Minimum two (2) years of relevant experience working in a front‐line, student‐facing role in a student residence environment Experience with maintaining and updating daily information such as a shift log Experience with recruitment and training of casual staff and/or student staff Experience directing activities of casual staff and/or student staff. Experience with a reservation/residence database such as StarRez Familiarity with coordinating the collection and issuing of keys Demonstrated strong customer service skills with experience promoting equity, diversity and inclusion in the workplace. Intermediate skills with Excel,



Word and Outlook Be available and able to work assigned shifts Assets (Nonessential) Schedule: Full time Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Student Services Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position. Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for

📌 Steward - Casual Part Time (Toronto)
🏢 University of Toronto
📍 Toronto

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