Date Posted: Oct 29, 2026 Ultramar is a registered trademark of Valero Energy Inc., Parkland is a leading international fuel supplier, convenience store operator, and community enabler, serving diverse customers across 26 countries. The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment installations, setting up fixed assets on customer accounts, purchase orders, invoicing and payment of vendors. The Partnership's midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. The Dispatcher executes the daily plan of fuel deliveries to customers as well as providing customer service support on incoming customer lines. This position is also responsible to assist in the planning and forecasting of workloads based on the branch demands and growth and would be required to work an on-call schedule to ensure customer needs are being met. i.e.: performance reports, make necessary adjustments (K factors), run out report, follow-up with drivers, new and cancelled accounts report, outstanding tickets or special arrangement reports, truck reports. Review accounts put on STOP or cancelled accounts to ensure tickets deleted.



Review and adjust customer account delivery parameters (tank size, K factor, HWH Flags etc.), Review weekend and overnight customer service inquiries with respect to delivery and take required action. Trouble-shoot truck computer system and communicate with inside / outside support when necessary with respect to AWE software, hardware issues. Liaise between Drivers and Inventory team to investigate and reconcile discrepancies. Provide customer service support on incoming customer calls; handle phone and in office customer inquiries. Basic computer knowledge required (Microsoft office). Customer service experience required. Qualified driving (Class 3A), technical/mechanical, forklift or other fleet dispatching experience an asset. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview. We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities. Regrettably, we are unable to sponsor employment visas at this time. Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

📌 Equipment Services Dispatcher (Moncton)
🏢 Parkland
📍 Moncton