Support shelter guests at The Salvation Army’s Centre of Hope in Port Hardy using crisis intervention and attentive communication. This is on-site casual work.
The Casual Shelter Support Worker provides a safe, secure workplace while supporting smooth facility operations during assigned shifts. Duties include guest intake, emotional support, crisis intervention, reception, documentation, and policy enforcement. The role also involves monitoring guests, coordinating referrals, and maintaining confidentiality.
Key Responsibilities: Complete guest intake, orientation, and rule evaluations
Record daily events, maintain logbooks, and complete reports
Monitor guests and provide practical, personal, and morale support
Handle reception duties, telephones, and facility security checks
Assist with meals, cleaning, inventories, and medication storage
Requirements: Grade 12 high school diploma
Minimum one year of social services experience
Basic First Aid or willingness to obtain
English fluency and excellent communication skills
Ability to work all shifts and complete screening
Use crisis intervention, empathy, documentation, and guest support skills as a Shelter Support Worker in Port Hardy.

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📌 Casual Shelter Support Worker Port Hardy (British Columbia)
🏢 The Salvation Army in Canada
📍 British Columbia