Bayshore Healthcare needs a Program Manager skilled in healthcare operations, quality assurance, and stakeholder communication. The work supports pharmaceutical patient services remotely.
Reporting to the Associate Director, the Program Manager directs day-to-day operations for assigned Patient Support Programs. You will coordinate contractual services, program protocols, audits, reporting, and employee management. The position also supports pharmaceutical partnerships, business cases, revenue-generating programs, and quarterly business reviews.
Key Responsibilities: Coordinate internal and external stakeholders around program requirements
Develop policies, procedures, scripting, work instructions, and process flows
Support audits, quality reviews, incident reporting, and corrective improvements
Coordinate recruitment, orientation, coaching,



workload planning, and retention
Directly manage employees delivering compliant, high-quality patient care
Requirements: Three years’ management experience in healthcare or pharmaceuticals
Ability to interpret policies and integrate operational procedures
Understanding of program development, implementation, evaluation, and service delivery
Exemplary written, verbal, and interpersonal communication abilities
Ability to work independently in a quiet remote setting
Bring healthcare operations, quality assurance, employee leadership, and stakeholder coordination to Bayshore Healthcare patient support programs.

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📌 Healthcare Program Operations Manager Bayshore (Ontario)
🏢 Bayshore HealthCare
📍 Ontario