Lead emergency shelter operations through staff supervision, crisis support, and respectful services for clients experiencing homelessness, substance use, and mental health challenges.
The Emergency Shelter Supervisor oversees daily program operations and supervises staff delivering protected, supportive client services. This permanent position requires scheduling, incident response, conflict management, and coordination with community resources. It also emphasizes accurate documentation, confidentiality, and trauma-informed care.
Key Responsibilities: Oversee daily emergency shelter program operations
Develop staff schedules and assign shelter duties
Monitor staff performance and policy compliance
Maintain safe, organized shelter environments
Coordinate referrals and report program concerns
Requirements: High school diploma or equivalent required
Two years of management or supervisory experience
Crisis support and conflict management abilities
Knowledge of homelessness, substance use, and mental health
Mandatory Vulnerable Sector or Criminal Record Check
Apply your supervision, crisis response, and documentation skills to strengthen daily emergency shelter services.