Lead global operational risk management at Manulife through enterprise ORM expertise, strategic transformation, and hybrid work. Shape resilience, controls, and regulatory readiness.
This Vice President leads the Global ORM function and supports the Head of Technology, Operational and AI Risk. The role oversees enterprise operational risk across Manulife, including frameworks, risk appetite, assessments, incidents, scenarios, indicators, reporting, and supporting technology. It also guides resilience and crisis risk teams globally.
Key Responsibilities: Lead the Global ORM function across Manulife
Implement the enterprise-level operational risk management program
Oversee frameworks, policies, standards, and risk appetite
Lead assessments, incident data, scenarios, indicators,



and reporting
Engage regulators, committees, and global functional groups
Requirements: At least 12-15 years in resiliency, crisis management, and ORM
Large-enterprise operations and business experience
Global transformation and execution experience
Knowledge of Canadian and United States regulatory environments
Solid communication, influence, analysis, and leadership skills
Bring global operational risk leadership, transformation experience, and regulatory expertise to Manulife’s enterprise ORM program.

#J-18808-Ljbffr

📌 VP Global Operational Risk Management (Ontario)
🏢 Manulife
📍 Ontario