Support domestic violence survivors through trauma-informed intake, safety planning, and crisis intervention at YWCA Calgary’s Safer Pathways Initiative. Travel throughout Calgary as needed.
The Intake and Engagement Worker is a frontline position serving individuals and families impacted by domestic violence. You will complete screening, assessment, case management, advocacy, and systems navigation. The work promotes safety, stability, and connection to resources through participant-centred support.
Key Responsibilities: Respond to Safer Pathways referrals and initiate participant engagement
Complete trauma-informed intake, screening, and individualized risk assessments
Provide crisis intervention, emotional support, and safety planning
Develop service plans reflecting participant strengths, needs, and goals




Maintain confidential documentation of interactions, referrals, and outcomes
Requirements: Bachelor’s degree in social work, psychology, criminology, or related field
Three years’ family violence experience required
Two years’ outreach, case management, or community support experience
Required certifications obtained within three months
Class 5 license, driver’s abstract, and reliable vehicle
Apply trauma-informed assessment, crisis response, and safety planning skills while supporting Calgary participants through individualized services.

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📌 Domestic Violence Intake Worker (Alberta)
🏢 YW Calgary
📍 Alberta