Support Molex Aerospace & Defense Solutions customers through responsive service, order management, and cross-functional coordination. Build lasting customer relationships while advancing timely fulfillment and issue resolution.
As a Customer Service Specialist, you will represent assigned customers within Molex’s Commercial team. You will manage inquiries, quotations, contracts, orders, and fulfillment communications while coordinating with Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, and Shipping. Your work supports retention, revenue growth, and continuous improvement.
Key Responsibilities: Maintain customer relationships and represent customer needs internally
Process accurate orders, pricing, quantities, dates, and documentation
Coordinate fulfillment, shipments, delivery commitments,



and status updates
Resolve shortages, delays, backorders, expedites, and order changes
Coordinate technical, quality, delivery, and product issue resolution
Requirements: High School Diploma or GED
Two or more years in customer service or related commercial work
Experience managing orders, quotations, contracts, or customer activities
Experience with ERP, order management, or CRM systems
Microsoft Office proficiency and solid communication skills
Bring customer advocacy, order accuracy, and cross-functional coordination to Molex’s aerospace and defense customer service team.

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📌 Aerospace Customer Service Specialist (Ontario)
🏢 Canadian Inclusion
📍 Ontario