03 Nov
|
Great Canadian Entertainment
|
Northwest Territories
03 Nov
Great Canadian Entertainment
Northwest Territories
Build VIP guest relationships as a Casino Host with Great Canadian, using personalized service and networking to strengthen loyalty. Work in a regular casino environment with possible non-traditional hours.
Reporting to the Regional Marketing Manager, the Casino Host provides exceptional guest service while collaborating with Operations Management. You will promote player rewards cards, support VIP events, maintain Salesforce information, and follow company policies, gaming regulations, and safety requirements. The position also involves analyzing guest play with CRM tools and arranging personalized services.
Key Responsibilities: Network with VIP guests and develop lasting relationships
Promote player rewards cards and Prive Program advantages
Welcome guests at VIP events and provide special attention
Record guest preferences and events in Salesforce daily
Coordinate dining, entertainment, hotel, and special arrangements
Requirements: Minimum two years of guest or customer service experience
Exceptional interpersonal and communication skills
Ability to safeguard confidential information
Strong working knowledge of Microsoft Office
Ability to obtain a Gaming License
Apply your VIP service, relationship-building, and CRM skills as a Casino Host supporting Great Canadian guests and property success.
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📌 VIP Casino Host Guest Relations (Northwest Territories)
🏢 Great Canadian Entertainment
📍 Northwest Territories