Coordinate home care assignments part time with strong scheduling and customer service skills at ParaMed. Match patients with appropriate field staff.
As an Assignment Coordinator, you serve as the primary contact for clients and field staff. You match patients needing care with staff based on availability, suggested times, and relevant skills. The position also requires computerized data entry, skilled communication, and compassionate patient interactions.
Key Responsibilities: Assign appropriate staff according to patient needs and availability
Build care schedules for patients
Enter and update employee and patient data
Respond courteously to calls and electronic communications
Document and report staff and patient interactions
Requirements: Strong computer skills
Superior customer service skills
Effective oral and written communication abilities
Compassion and empathy with patients and families
Administrative or office experience is an asset
Support coordinated home care through patient scheduling, accurate data management, and compassionate communication with ParaMed clients and staff.