White Cap’s On-Site Solutions Associate role centers on customer service, product knowledge, and organized service delivery in comfortable indoor settings.
This associate executes daily service commitments and identifies customer needs while outlining goals to meet them. Responsibilities include customer setup, order processing, vending solutions, and issue resolution. The role also supports marketing campaigns, customer meetings, and service metrics.
Key Responsibilities: Set up current customers in the program environment
Process orders, pick and pack products
Track site visits, services, metrics, and deliverables
Resolve customer complaints and escalate implementation issues
Promote product lines, services, and vending solutions
Requirements: High school diploma or GED strongly preferred
Zero to two years of relevant experience
One or more years of sales or account management
Valid driver’s license and acceptable motor vehicle record
Ability to perform physical organizing and stocking work
Apply customer service, product knowledge, and issue resolution skills while supporting White Cap’s on-site solutions.

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📌 On-Site Solutions Customer Service Associate (Alberta)
🏢 White Cap
📍 Alberta