Use property claims expertise at Wawanesa in a hybrid Catastrophe Claims Representative role serving Winnipeg, Calgary, or Edmonton. Apply coverage knowledge and empathy.
This Level I position adjusts small to moderate complexity property claims from catastrophes, natural disasters, and weather events. You will interpret policies, investigate losses, communicate clearly, and manage claims through resolution. The role requires organized documentation, sound judgment, and negotiation skills.
Key Responsibilities: Support policyholders from first notice through claim resolution
Interpret policies, confirm coverage, and set accurate reserves
Investigate losses, document findings, and refer files when needed
Coordinate vendors, appraisers, contractors, and repair facilities
Negotiate fair settlements within assigned authority
Requirements: Work toward a CIP designation and meet licensing requirements
Demonstrated empathetic customer service and qualified communication
Strong investigative, analytical, and problem-solving skills
Ability to interpret property damage estimates and use estimating tools
Post-secondary education preferred or equivalent experience
Bring policy interpretation, investigation, negotiation, and customer service skills to Wawanesa’s catastrophe property claims team.