Client service and insurance coordination define this Employee Benefits Manager role with HUB. The position supports clients, carrier representatives, vendors, and colleagues.
This Employee Benefits Account Manager independently and cooperatively delivers HUB services across the policy cycle. You will listen, prioritize, resolve service needs, and support consultants with strategy execution. Responsibilities include renewal materials, client reporting, carrier liaison work, employee communications, and accurate documentation.
Key Responsibilities: Respond promptly and professionally to client inquiries
Coordinate client work across consultants and account teams
Liaise with carriers on service and marketing initiatives
Oversee client and employee communications
Maintain open items and close outstanding matters timely
Requirements: Five to eight years of applicable Employee Benefits experience
Strong written and oral communication skills
Ability to listen, discern, and prioritize relevant issues
Adaptability within changing work settings and standards
Proficiency with Microsoft Office and broker management systems
Use Employee Benefits knowledge, exact communication, and organized client service to help HUB deliver dependable account support.