Lead retail teams at Mountain Warehouse through coaching, visual merchandising, and exceptional customer service in a performance-focused store environment. Motivate colleagues to deliver welcoming experiences and exceed targets.
This Team Leader guides daily retail operations while supporting sales and customer satisfaction. The role combines team communication, product knowledge, stock presentation, ticketing, visual merchandising, and Health & Safety. You will represent Mountain Warehouse professionally, resolve concerns, and help colleagues develop through constructive feedback and mentoring.
Key Responsibilities: Coach, train, and mentor retail team members
Maintain stock presentation, ticketing, and shop floor organisation
Oversee daily opening and closing store operations
Lead visual merchandising and welcoming customer spaces
Motivate teams toward sales targets and KPIs
Requirements: Experience across retail stock control and visual merchandising
Confidence motivating and inspiring colleagues
Robust communication and constructive feedback skills
Proactive, results-driven approach to achieving goals
Problem-solving skills within company guidelines and policies
Bring retail leadership, coaching, visual merchandising, and customer service expertise to Mountain Warehouse as a Team Leader.
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📌 Mountain Warehouse Retail Team Leader (British Columbia)
🏢 Indigo
📍 British Columbia
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