Is this role right for you? • Championing a client-obsessed culture by helping small business clients achieve their goals through data-driven lending strategies and portfolio management. • Leveraging a growth mindset by challenging conventional thinking and continuously improving forecasting, analytics, and business processes. • Contributing to a dynamic workplace that fosters trust, integrity, and inclusion while partnering effectively across Product, Risk, Finance, Analytics, and Business Banking teams. • Removing obstacles and driving momentum across teams to deliver strategic initiatives and business outcomes. • Leading forecasting, pricing, and portfolio performance management efforts for Tangerine's Small Business Lending portfolio. • Developing insights and recommendations that support profitable portfolio growth, client acquisition, retention, and engagement. • Evaluating market opportunities, portfolio risks, and economic trends to inform business strategies and lending decisions. • Translating complex data and business challenges into actionable insights that influence decision-making at all levels of the organization. • Driving continuous improvement through strategic thinking, innovation, and cross-functional collaboration. • Building and developing a high-performing team while fostering an inclusive, accountable, and results-driven culture.

Do you have the skills that will enable you to succeed in this role? • Comfort and confidence adapting to new tools and ways of working. • AI fluency and the ability to leverage technology and data to improve forecasting, portfolio performance, and business outcomes. • A strong passion for analytics and translating insights into practical solutions that drive business growth.



• Deep analytical and problem-solving capabilities, with experience assessing portfolio performance, profitability, and lending strategies. • Exceptional communication and stakeholder management skills, with the confidence to influence executives and cross-functional partners. • The ability to simplify complex business challenges and communicate recommendations clearly to diverse audiences. • Experience developing business cases, strategic plans, and performance management frameworks. • Strong collaboration skills and the ability to build trusted relationships across Product, Risk, Finance, Analytics, Adjudication, and Business Banking teams. • Demonstrated ability to balance strategic thinking with execution and deliver results in a dynamic, fast-paced environment. • A track record of fostering an inclusive culture while leading teams through change and transformation. • Strong understanding of small business lending products, portfolio economics, risk drivers, and business banking market dynamics.

What's in it for you? • You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success! • You will have access to thousands of online and in-person courses so you can shape your growth opportunities with support from diverse industry leaders. • You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits*. • You belong here, and we are equal and uncomplicated.

Bring your true self to work, dress codes don’t apply here. • You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

📌 Senior Manager, Product Performance Management (North York)
🏢 Tangerine
📍 North York