Opportunity, flexibility and current challenges every day are just a few of the reasons you’ll be happy you came on board.

When you work at Tim Hortons, you’ll feel right at home.

It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression.

We’d love for you to join the team.

Because it’s the people that make Tims, Tims.

And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees.

In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee.

Accommodations available upon request.

Hiring experienced, hardworking and fully flexible Assistant Manager. ***Must have at least QSR Supervisor experience - only qualified candidates will be considered*** * Position Description* We are seeking a highly motivated Assistant Manager to lead the day-to-day operations of our Tim Hortons location The successful candidate will have knowledge of the quick service industry and be driven to run a successful operation and achieve Tim Hortons brand standards.

Responsibilities: • Managing the day-to-day operations of the restaurant • Managing labour costs through effective scheduling and floor management • Ensuring product launches and promotions are executed with perfection • Resolving Guest issues and working with the team to deliver excellent Customer Service. • Recruitment & Retention and training new Team Members • Following up with Restaurant Manager, Operations Managers,



and/or Restaurant Owner on a continuous basis regarding profitability, Tim Hortons metrics and audit performance.

Qualification: • Must have flexible availability including mornings, evenings and weekends • Must have 1+ years of QSR Supervisor Experience • Must have minimum 1 year experience at Tim Hortons • Has experience leading and supervising teams • Demonstrate a passion for guest service and creating exception guest experiences • Has strong operational experience • Has excellent communication skills • Have a passion for coaching and mentoring • Have a drive to improve, problem solve and reach goals • Strong problem-solving, organization and time management skills • Excellent knowledge of Tim Horton’s products and procedures • Action and results orientated • Strong interpersonal skills (motivating, delegation, conflict management, respect for others, listening) • Excellent communication skills (written, verbal, composure) • Possess valid Driver’s License and car insurance.

Must have this vehicle available to you at all times. • Responsibilities, Essential Functions & Tasks: Customer Service: • Ensures that proper staffing levels are maintained • Provides ongoing performance feedback, uses discussion planners when necessary, and conducts regular performance reviews • Sets goals and objectives • Is knowledgeable of relevant employment legislation and ensures that all laws are being followed • Supervises and manages performance of Storefront Employees, Production Employees, and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies and applies progressive discipline where needed • Must be available to respond to operational issues on command.

On call Job Type: Full-time

📌 Assistant Manager (Calgary)
🏢 Tim Hortons
📍 Calgary