We are seeking an experienced Claims / OSD Analyst to join our client's team in Markham, ON.

This is a direct hire position - you will be hired on by our client.

Salary: $60,000-70,000/year + 5% bonus, perks, vacation days Shift: Day shifts (flexible with start end time between 7:30am-5:00pm) This is a hybrid position working in the Markham office Tuesdays and Thursdays every week + the first Wednesday of each month.

Responsibilities: - Analyze/investigate customer compliance fines, chargebacks, and deductions - Review customer claims, validate documentation, and determine legitimacy of claim - Prepare dispute packages when deductions are found to be invalid - Maintain accurate records/documentation of investigations/resolutions - Identify trends/issues/root causes that contribute to compliance deductions - Compliance-related reporting - Support customer audits/internal reviews - Other duties as required Qualifications: - University degree or college diploma in Business, Accounting, Finance, Supply Chain, or a related field,



or equivalent experience - Experience with deductions, chargebacks, compliance programs, accounts receivable, or customer claims management (Minimum 3-4 years) - Experience with Amazon or another similar Warehouse/Logistics service provider - Experience dealing with carriers - Strong knowledge of Transportation/Logistics processes - Strong computers skills specifically Microsoft Excel and reporting tools - Excellent communication skills (written and verbal) - High attention to detail - Strong problem-solving skills - Strong analytical and investigative skills Apply now! This position is for a new vacancy with our client.

By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application. #ADM Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

📌 Claims / OSD Analyst - Direct Hire (Markham)
🏢 Breakaway Staffing
📍 Markham