Alliance Maintenance is a growing building maintenance company serving residential strata properties across Metro Vancouver. We focus on creating a positive team environment and helping our staff build their careers, which we see as key to our success.
If you want to know more, visit our website: https://www.alliancecleans.com/
Job Details
The Strata Building Supervisor is the key field leader ensuring our sites run smoothly, standards are upheld, and both staff and clients receive outstanding support. You are the primary point of contact for building issues and operational concerns, and you play a crucial role in coaching site teams and maintaining service excellence across all buildings.
Shift Available:
Saturday & Sunday from 8:00 AM to 4:00 PM
Responsibilities and Duties:
Conduct scheduled building inspections and quality control checks
Lead, support, and coach frontline staff; address performance concerns as needed
Provide clear direction to onsite teams and reinforce company standards
Build strong relationships with Building Managers, Concierges, Caretakers, and Strata Clients
Resolve site concerns promptly and professionally
Support workforce planning, scheduling, and coverage coordination
Maintain supply levels and manage company equipment/assets
Participate in cleaning/maintenance tasks when required (lead by example)
Support special projects (pressure washing, minor repairs, patch-and-paint, etc.)
Provide relief coverage when necessary
Assist in after-hours emergency response on rotation
Collaborate closely with Operations Management to drive continuous improvement
Skills and Qualifications:
2–5 years of supervisory/leadership experience
Experience in strata or residential building operations
Experience supporting multiple building sites
Experience managing frontline staff and resolving personnel issues
Robust customer service and client relationship abilities
Hands-on knowledge of janitorial and basic handyman tasks (pressure washing, painting, patching)
High level of organization, follow-through, and accountability
Confident communicator who can coach, support, and hold teams accountable