Support adults experiencing homelessness as a Shelter Resource Worker in Courtenay, providing crisis-informed assistance and community referrals. Casual work includes wide-ranging shifts.
Lookout Housing and Health Society seeks a Shelter Resource Worker for the Courtenay Temp Winter Shelter. Reporting to the Site Manager, you will support guests within a 24-hour emergency shelter. Duties include intakes, orientations, basic necessities, records, and connections with public service agencies.
Key Responsibilities: Support, supervise, and assist adults facing multiple barriers
Accept referrals and share information about external resources
Refer guests to community services
Interview guests and provide basic necessities




Complete records and maintain statistical data
Requirements: Related certificate or Grade 12 with two years’ experience
Familiarity with addiction, mental health, income assistance, and harm reduction resources
Current Occupational First Aid Level 1 Certificate
Excellent communication, writing, documentation, and organizational skills
Vulnerable Sector Criminal Record Clearance required
Bring community resource knowledge, documentation skills, and attentive support to Lookout’s emergency shelter guests in Courtenay.

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📌 Shelter Resource Worker Courtenay (British Columbia)
🏢 Lookout Housing and Health
📍 British Columbia