Customer Experience Consultant
- DC Introduction We translate complex requirements into technical architectures that drive results. By aligning our work with customer goals, we ensure that every deployment delivers measurable impact and long‑term value We partner with customers, sales teams, and engineering groups to deliver comprehensive solutions. We work alongside internal and external partners to deploy Cisco services, maintaining direct relationships with technical staff and management to keep projects on track. We bridge the gap between technical execution and business strategy to ensure our clients succeed. We solve technical challenges and lead delivery projects from start to finish. We create design plans, write scripts for automation, and build simulations to test system compatibility. Beyond technical implementation, we share knowledge, mentor team members, and provide consulting recommendations to help clients navigate their own technology transitions. We act as a primary point of contact for technical resolution, ensuring that complex problems are addressed quickly and effectively We also standardize our methods to improve future delivery across the practice. In-depth knowledge of data center design, operations, and architecture, including Cisco Nexus switches (e.g., Nexus 9000/7000/5000), Cisco ACI, Cisco MDS, routing and switching protocols (BGP, OSPF, VXLAN, EVPN), and storage area networks (SAN). Strong understanding of data center security best practices, firewalls, high availability, and disaster recovery planning. Demonstrates expertise on broad range of technologies and delivery methods. Strong communication skills with a proven ability to manage ambiguous situations and build lasting customer relationships. Bilingual Fluency Canadian French + English Proficiency in Python, Ansible,



and REST APIs to streamline network operations and deployment workflows is nice to have. Knowledge of Infrastructure as code, AI/ML workloads, Cisco Catalyst Center, Cisco Nexus 9000 switches for AI clusters, RoCEv2 for lossless Ethernet transport, and AI infrastructure components including compute, network, and storage. Cisco Certified Network Professional Data Center (CCNP Data Center) or Cisco Certified Internetwork Expert Data Center (CCIE Data Center) Conseiller en expérience client – Centre de données Introduction Nous transformons des exigences complexes en architectures techniques capables de produire des résultats concrets. Nous entretenons aussi des liens directs avec les équipes techniques et la direction afin d’assurer le bon déroulement des projets. Nous relevons les défis techniques et pilotons les projets de prestation du début à la fin. Nous élaborons des plans de conception, rédigeons des scripts d’automatisation et créons des simulations pour vérifier la compatibilité des systèmes. Au-delà de la mise en œuvre technique, nous transmettons nos connaissances, encadrons les membres de l’équipe et formulons des recommandations pour aider les clients à mener à bien leurs transitions technologiques. Connaissance approfondie de la conception, des opérations et de l’architecture des centres de données, notamment des commutateurs Cisco Nexus (p. ex.,



Solide compréhension des pratiques exemplaires en matière de sécurité des centres de données, des pare‑feu, de la haute disponibilité et de la planification de la reprise après sinistre. Bilinguisme préférable : français canadien et anglais Cisco Certified Network Professional Data Center (CCNP Data Center) ou Cisco Certified Internetwork Expert Data Center (CCIE Data Center) At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. The starting salary range posted for this position is $120,300.00 to $150,800.00 and reflects the projected salary range for recent hires in this position in U.
S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, whic

📌 Architect data or applications cloud (Montreal)
🏢 105 Cisco Systems Canada
📍 Montreal