Deliver empathetic customer service by phone and email as a Customer Experience Representative in Langley, BC, supporting shoppers with efficiency.
Pattison Food Group Ltd. seeks full time and part-time representatives reporting to the Customer Service Team Lead. You will help customers navigate online shopping, resolve order questions, and assist with More Rewards. The work supports meaningful shopping experiences through clear communication and thoughtful problem-solving.
Key Responsibilities: Deliver exceptional customer service through phone and email
Listen to and resolve customer needs empathetically
Help customers navigate online shopping tools
Document compliments, concerns, complaints, and service inquiries
Partner with ecommerce and store teams on orders
Requirements: One to two years of customer service experience
Proficiency with computer applications and new technologies
Ability to type at least 50 WPM
Strong verbal and written communication skills
Analytical thinking and problem-solving abilities
Bring customer service, communication, and problem-solving skills to support Pattison Food Group shoppers across phone and email channels.

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📌 Customer Service Representative Langley (British Columbia)
🏢 Pattison Food Group
📍 British Columbia