Support adults experiencing homelessness as a casual Shelter Resource Worker in Duncan, BC, using crisis support and community referrals. Work across diverse shifts.
At Lookout Housing and Health Society, Shelter Resource Workers provide direct service in a 24-hour emergency shelter. You will support guests facing homelessness, addictions, mental health concerns, and multiple barriers. The work includes intakes, orientations, referrals, basic necessities, records, and public service connections.
Key Responsibilities: Support, supervise, and assist homeless adults facing multiple barriers
Accept referrals and share information with external resources
Refer guests to community services matching their needs
Complete records and maintain required statistical data
Maintain a safe,



supportive shelter environment
Requirements: Related certificate or Grade 12 plus two years’ related experience
Current Occupational First Aid Level 1 Certificate
Familiarity with addiction, mental health, income assistance, and harm reduction resources
Strong communication, documentation, organizational, and stress-management skills
Vulnerable Sector Criminal Record Clearance required
Bring community resource knowledge, crisis support, and careful documentation to shelter services at Lookout Housing and Health Society.

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📌 Shelter Support Worker Duncan (British Columbia)
🏢 Lookout Housing + Health Society
📍 British Columbia