Support CIBC clients onsite as a Client Engagement Associate, using financial services knowledge and digital banking skills at Country Club Mall Wellington. Help clients manage everyday banking needs while building meaningful relationships through thoughtful questions, explicit guidance, and personalized service.
As part of CIBC’s Personal and Business Banking Team, you’ll support clients in a banking centre through transactions, basic banking product sales, and specialist referrals. You’ll answer questions, explain relevant products and services, introduce mobile banking applications, and connect clients with appropriate team members. This regular position offers 37.5 weekly hours and requires flexibility across banking centre hours and locations.
Key Responsibilities: Assist clients with accounts, products, and everyday banking needs




Complete transactions and sales of basic banking products
Identify specialist referral opportunities based on client needs
Introduce clients to mobile banking applications and tools
Resolve client issues through listening and accountability
Requirements: Client-first approach focused on meaningful interactions
Digital literacy and adaptability with evolving technologies
Strong interpersonal communication, empathy, and curiosity
Flexibility for evenings, weekends, and multiple banking centres
Legal eligibility to work at the specified location
Bring client service, transaction support, financial products knowledge, and digital literacy to CIBC’s onsite banking centre team.

#J-18808-Ljbffr

📌 CIBC Client Engagement Associate (British Columbia)
🏢 CIBC
📍 British Columbia