Use French and English fluency to manage legal accounts with LexisNexis Legal & Skilled from a home-based Canada location. Drive retention and revenue.
As a bilingual Account Manager, you will build trusted customer relationships through consultative, solution-based sales. You will support onboarding, product adoption, renewals, and long-term customer success. Legal experience, law firm experience, or legal knowledge is preferred.
Key Responsibilities: Own retention, renewals, and revenue growth across Quebec-based customers
Develop account plans and identify expansion opportunities
Demonstrate Lexis AI value and address competing solutions
Manage renewal and expansion opportunities through negotiation and close
Monitor account health and execute retention plans
Requirements: Fluency in French and English for customer discussions
Three-plus years managing and growing B2B portfolios
Success meeting retention, renewal, and upsell targets
Knowledge of AI solutions including Gong, ChatGPT, and Claude
Experience using CRM solutions and negotiating commercial terms
Bring bilingual communication, consultative selling, and legal account management skills to LexisNexis customer retention and growth.