HRS Talent Solutions is seeking a Customer Service Assistant – Escalated Enquiries for a remote, full time position. You will review conversations, identify what remains unresolved, and relay the right context to the colleague responsible for the next decision.
This role emphasizes careful communication, precise recordkeeping, and accurate handoffs. You will organize customer history, follow approved guidance, and keep status updates to support timely resolutions.
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📌 Remote Escalations Specialist - Clear Handoffs (British Columbia)
🏢 HRS Talent Solutions
📍 British Columbia
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