Customer service expertise meets library work at Edmonton Public Library’s Woodcroft Branch in a permanent part-time Library Assistant position. Support customers with technology, resources, and programs.
As a Library Assistant, you will serve customers of all ages through reference assistance, readers’ advisory, and community connections. The work includes helping new Canadians, supporting preschool storytime, assisting with eBooks, and answering questions using web-based resources. Varied day, evening, and weekend schedules apply.
Key Responsibilities: Provide friendly customer service to library users
Assist customers with devices, eBooks, and applications
Answer questions using print and electronic resources
Present classes, events, and activities for all ages
Visit schools, daycares,



and community organizations
Requirements: Information Management, Library Technology, related diploma, or undergraduate degree
At least one year’s library or customer service experience
Microsoft Office and web-based services experience
Strong communication, interpersonal, and problem-solving skills
Ability to work wide-ranging day, evening, and weekend schedules
Bring customer service, technology assistance, and community programming skills to Edmonton Public Library’s Woodcroft Branch as a Library Assistant.

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📌 Library Assistant Customer Service (Alberta)
🏢 City of Edmonton
📍 Alberta