Deliver exceptional customer service in Calgary as a Customer Care Representative using strong telephone communication and organized client support skills.
Jeff Cooke Insurance Agency seeks a full-time, in-office representative to welcome clients, manage inquiries, and support office operations. The position includes outbound client outreach, relationship building, record maintenance, and goal-focused service. Candidates need at least two years of exceptional customer service experience.
Key Responsibilities: Welcome clients, visitors, and callers professionally
Manage incoming calls and direct inquiries appropriately
Make outbound calls through the In-Book Client Outreach Program
Maintain accurate client information and records
Support administrative workflows and office coordination
Requirements: At least two years of exceptional customer service experience
Strong verbal communication and telephone skills
Confidence initiating conversations and making outbound calls
Solid organization and multitasking abilities
Permanent Resident or Canadian Citizen work status
Bring personable communication, organized administration, and client care skills to Jeff Cooke Insurance Agency in Calgary.

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📌 Customer Care Representative Calgary (Alberta)
🏢 Jeff Cooke - Desjardins Insurance Agent
📍 Alberta