Sinai Health is looking for a Program Assistant, Psychiatry at Mount Sinai Hospital.
Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful candidate will demonstrate a strong commitment to quality customer service and apply excellent organizational and communication skills to ensure the delivery of ambulatory care within a busy teaching hospital setting.
In this role you will: Provide day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phone
Reviewtelephone, faxes, surface mail and email messages including charting and physician notification
Communicateand shareclinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessary
Function in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learners
Coordinateand maintainclinic schedules to support effective functioning of clinic and patient flow
Provideliaison for logistical preparation of clinical team meetings, teleconferences, video conferences, webinars and other events required within the mandate of an academic health sciences centre
Collectand collateclinic statistics and demographic data on patients and clinic flow




Workcollaboratively with and provides back up support to other clinical and administrative areas in the Department when required
Ensureclinical charts are maintained, as required
Perform other duties consistent with the job classification as required
Job Requirements: Mandatory
Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution
5 years of experience in an academic and/or healthcare setting
Skills and Knowledge Proficiency with Microsoft (Word, Excel, PowerPoint, Access and Outlook)
Friendly professional customer focused attitude
Demonstrated ability to work independently in a self-directed manner, meetconcurrent deadlines, organize time and priorities, and manage multiple priorities
Flexibility in working with an inter-professional team of health professionals and learners located in different physicalenvironments.
Robust work ethic accompanied by a positive, client-focused attitude
Ability to make decisions, exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to enquiries
Strong oral and written communication skills
Demonstrated ability to empathize with patients/clients
Interest and familiarity in the field of mental health is an asset
Proven planning, organizational, and coordination skills
Demonstrated satisfactory work performance and attendance history

#J-18808-Ljbffr

📌 Program Assistant, Psychiatry (Ontario)
🏢 Sinai Health
📍 Ontario