Bilingual Customer Care Manager - Digital Transformation Lead (Quebec City)

Bilingual Customer Care Manager - Digital Transformation Lead (Quebec City)

03 Nov
|
Export Development Canada | Exportation et développement Canada
|
Quebec City

03 Nov

Export Development Canada | Exportation et développement Canada

Quebec City

Export Development Canada (EDC) is seeking a Manager, Customer Care Team to lead the bilingual customer support function in a hybrid work workplace, based in Ottawa or across its hubs in Toronto or Montreal.
You will drive service delivery, implement workforce planning, and use data to improve customer and employee outcomes while guiding transformation of digital self-service and cross-functional collaboration.

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📌 Bilingual Customer Care Manager - Digital Transformation Lead (Quebec City)
🏢 Export Development Canada | Exportation et développement Canada
📍 Quebec City

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