Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Director, SP - Inflight Catering & Product, this position is responsible for: managing monthly reconciliation and financial performance against established agreements(s); creating, managing, and reporting financial and performance KPIs; assisting in the operationalization of recent contracts; collaborating on continuous improvement opportunities; and translating business requirements into AI enabled solutions.
Responsibilities Manage the overall financial and operational performance of assigned Partners to assure maximum value deliverance from the partner relationships
Manage Invoice payment performance, invoice controls and reporting to key internal stakeholders
Provide management with economic impact and compliance issues surrounding key business decisions and/or contracts
Monitor and manage the operational aspects of partner contracts, which includes but is not limited to contract compliance management, dispute and resolution management, change order management, invoice alignment, Statements of Work & Work Orders alignment, and general contract oversight
Assist in the alignment of SLAs and KPI’s (operational and financial) with business strategy and operational execution
Collaborate with the Finance Department to establish and report on fiscal reporting metrics
Assist in the develop strategy based on partner segmentation, performance outcomes, and relationship and cost objectives
Build strong cross-functional links to internal finance and operational teams




Schedule and conduct Internal & External Annual Contract Reviews, and develop Improvement Action Plan(s)
Be the primary POC for Air Canada on all issues related to executed Agreements for assigned Partner
Monthly reconciliation and finalization of the on-time performance and the service failure KPIs with our partners, using the Power BI dashboard and related applications.
Identify performance improvement opportunities to Partners and internal Service Owners
Maintains effective relationships across the client and Partner organizations and facilitates issue resolution
Qualifications Minimum 12 months of accounting; relationship management and/or operations experience in a large company
An accounting/finance degree and/or relevant experience commensurate to the role
Ability to design, configure, or leverage AI agents to automate workflows, analyze large datasets, conduct research, generate insights, support sourcing events, manage supplier information, and improve business decision-making. Experience with Microsoft Copilot, Copilot Studio, Power Automate, Azure AI, or similar enterprise AI platforms is considered an asset.
Demonstrated effective analytical skills, and experience with Big Data
Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action
Ability to operate effectively under conditions of ambiguity




Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost
Demonstrated ability to foster relationships and ability to lead and influence with or without formal authority
Strong sense of personal responsibility and accountability for delivering high-quality work
Demonstrated ability to prepare and deliver senior level reports and presentations
Demonstrated strong interpersonal and communication skills
Familiar with Transport Canada Aviation regulations and norms.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions Of Employment Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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📌 Strategic Procurement Performance Analyst (Quebec City)
🏢 Air Canada
📍 Quebec City