Novartis Canada in Toronto seeks a senior Omnichannel Delivery Lead to plan and deliver regional and global projects. You will translate requirements into detailed plans, timelines and quality objectives, coordinating across Brand, Field and analytics teams.
You will connect customer insights and data into integrated journeys, define KPIs, optimize experiences, and scale omnichannel frameworks. Collaboration across multiple functions without direct authority is expected.
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📌 Hybrid Omnichannel Strategy Lead (Ontario)
🏢 Novartis
📍 Ontario
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