Lead global talent development at Twilio using learning strategy and AI-driven tools while working remotely from Ontario, British Columbia, or Alberta.
As Senior Program Manager, Talent Development, you will design experiences supporting skills development and skilled excellence for Twilions globally. You will advise HR business partners and senior leaders, optimize programming, and evaluate tools that empower learning teams. Reporting to the Senior Director of Talent Development, you will balance strategic leadership with detailed program development.
Key Responsibilities:
- Design and evolve global talent development programs
- Advise leaders on capability gaps and learning solutions
- Manage initiatives from needs assessment through measurement
- Define strategy to close critical skills gaps
- Apply learning science and AI-driven tools
Requirements:
- Bachelor’s degree required; advanced degree preferred
- 10+ years in learning and development, design, and facilitation
- 7+ years in digital learning innovation
- 2+ years applying AI in learning and development
- Experience with analytics, vendors, and learning technology
Bring strategic program leadership, instructional design, and AI expertise to Twilio’s global talent development initiatives across Canada.
📌 Senior Talent Development Program Manager (Canada)
🏢 SendGrid
📍 Canada
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