Lead Apple Store teams through customer experience, floor leadership, and performance goals while modeling inclusive leadership every day.

As an Apple Store Manager, you lead, coach, and develop team members while participating directly in customer interactions. You drive assigned business priorities, execute operational strategies, and collaborate with leadership and People partners. The position supports recruiting, training, developing, and retaining a diverse, high-performing team while delivering exceptional service.

Key Responsibilities:

- Lead, coach, and develop team members
- Participate in floor leadership across the store
- Drive performance goals and assigned business priorities
- Address customer and team member concerns
- Uphold company policies and protect company assets

Requirements:

- Experience leading others in retail, sales, or related fields
- Availability for nights, weekends, and public holidays
- English proficiency for roles throughout Canada
- French proficiency for roles based in Quebec
- Reliable attendance, subject to approved accommodations

Bring retail leadership, coaching, customer service, and operational strategy skills to Apple Store Manager responsibilities.

📌 Apple Store Retail Manager (Ottawa)
🏢 Apple
📍 Ottawa