Hiring: IT Technical Business Analyst - Intermediate / Senior - Project Coordinator

Location: Edmonton, Alberta, Canada
Work Arrangement: Primarily Remote / Onsite as Required
Duration: 6-12 Months
Pay Rate: CAD $60-$80/hr

Job Summary:

We are seeking an experienced IT Technical Business Analyst / Project Coordinator to support IT infrastructure projects, business transformation, application enhancements, process improvement, and organizational change initiatives. The successful candidate will coordinate multiple projects, gather and document business and technical requirements, manage project deliverables, facilitate stakeholder engagement, and support the implementation and adoption of technology solutions.

The role combines technical project coordination, business analysis, project governance, change management, and operational improvement. The candidate will work with cross-functional technical teams, business units, and leadership to ensure projects are delivered within scope, schedule, quality standards, and business objectives.

Key Responsibilities:

Project Coordination and Delivery

Coordinate multiple IT projects concurrently, from initiation and planning through implementation, deployment, and closure.

Define project scope, objectives, deliverables, schedules, milestones, and resource requirements in collaboration with business teams.

Coordinate IT infrastructure implementations, office relocations, technology refreshes, hosting changes, and service reconfigurations.

Coordinate organizational restructuring initiatives involving department name changes and the movement of programs, services, personnel, and technology resources.

Manage project plans, status reports, risk logs, issue logs, project charters,



briefing notes, business cases, dashboards, and closure documentation.

Monitor project progress, timelines, budgets, dependencies, risks, and deliverables.

Facilitate project status meetings, planning sessions, workshops, and governance meetings.

Maintain project documentation, track work status, and communicate progress to management and project teams.

Ensure projects follow established project management methodologies, governance procedures, change controls, and operational standards.

Provide recommendations on project risks, issues, mitigation strategies, and opportunities for improvement.

Business Analysis and Requirements Management

Conduct stakeholder interviews, discovery sessions, workshops, and business needs assessments.

Gather, analyze, validate, and document business, functional, and technical requirements.

Develop business requirements documents, functional specifications, process maps, user stories, use cases, and technical documentation.

Analyze existing business processes and recommend improvements to efficiency, service delivery, and operational performance.

Assess the impact of new technology and service requests on existing business processes and IT environments.

Work with technical teams to evaluate solutions, dependencies, integration requirements, and implementation approaches.





Support application enhancements, system integration, testing, deployment, and post-implementation stabilization.

Coordinate user acceptance testing (UAT), business readiness assessments, and production implementation activities.

Provide technical recommendations and guidance to management, operations, and project team members.

IT Infrastructure and Technical Coordination

Coordinate implementation activities across End User Computing, cloud, servers, storage, networking, cybersecurity, security administration, printing, video conferencing, and telecommunications teams.

Coordinate requests for current technology services, office setups, relocations, infrastructure refreshes, and decommissioning activities.

Support changes involving user accounts, distribution lists, security groups, shared mailboxes, network drives, and business applications.

Review technology and service requests, identify operational impacts, and recommend appropriate solutions.

Coordinate technical dependencies and ensure implementation activities meet security, privacy, and operational requirements.

Support proof-of-concept initiatives, pilot implementations, limited production rollouts, and quality control activities.

Communicate operational guidelines, technology procedures, and implementation requirements to relevant teams.

Change Management and Stakeholder Engagement

Develop and implement change management and communication plans to support successful adoption of new systems, processes, and organizational initiatives.

Conduct stakeholder analysis, change impact assessments, and organizational readiness assessments.

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