Lead sales-focused customer experiences as a Retail Assistant Manager with Staples Canada, coaching associates and supporting business partnerships. Use metrics to guide results.
This retail management role requires direct accountability for sales and service targets. You will lead customer engagement, develop talent, manage performance, and maintain operational standards. Your work supports seamless experiences and longer-term partnerships with customers, especially business customers.
Key Responsibilities:
- Lead and coach associates in exceptional customer service
- Handle escalated customer situations and offer tailored products
- Use sales reports and metrics to create action plans
- Attract, train, develop, and engage associates
- Manage inventory, merchandising, and brand standards
Requirements:
- Two to three years of retail management experience
- Accountability for achieving sales and service targets
- Experience leading, coaching, and developing talent
- Excellent communication and interpersonal skills
- Robust prioritization, organization, and multitasking skills
Bring retail leadership, sales accountability, and associate development skills to Staples Canada’s customer-focused team.