Support life insurance applications at Manulife in a hybrid Elite Case Coordinator role focused on communication and customer service.

Manulife’s Individual Insurance team supports Corporate Account, National Account, and Independent Advisor offices. As Elite Case Coordinator, you will coordinate recent applications, liaise with internal departments, and maintain service standards. The role requires organization, problem-solving, and professional communication.

Key Responsibilities:

- Build one-to-one relationships with assigned branches
- Serve as a consistent policy lifecycle contact
- Follow up proactively on pending cases
- Send calls, emails, and notifications to customers
- Own files and resolve process barriers

Requirements:

- Excellent written and oral communication skills
- Proven customer service experience
- Professional interaction with management levels
- Strong interpersonal and organizational skills
- Life insurance terminology knowledge is an asset

Use communication, organization, and problem-solving skills to coordinate life insurance cases for Manulife advisor offices.

📌 Elite Life Insurance Case Coordinator (Montreal)
🏢 Manulife
📍 Montreal