In support of the Manager, the Coordinator oversees the operations of the Group Setup teams within Group Insurance. They coordinate the team's work, support employee development and engagement, contribute to the continuous improvement of processes, and assist in resolving complex situations. Through their leadership and expertise, they contribute to operational efficiency, client experience, and the achievement of organizational objectives.

Qualifications

- Excellent verbal and written communication skills in both French and English (bilingualism required).
- Experience in group insurance and team leadership.
- Strong leadership skills with the ability to engage and motivate employees, along with excellent interpersonal skills.
- Strong analytical, problem-solving, and decision‑making abilities.
- Ability to manage the team's multiple priorities in a fast‑paced environment.
- Experience in continuous improvement or participation in operational and technology‑related projects.
- Proficiency with the Microsoft Office Suite.

before November 16, 2026.

Responsibilities

- Lead the management, development, and engagement of the Group Setup teams.




- Coordinate daily operations and ensure the achievement of quality, productivity, and service objectives.
- Lead continuous improvement initiatives, optimize work processes, and support employee development through training plans, process documentation, and the implementation of best practices.
- Participate as a subject matter expert (SME) in operational and technology projects and initiatives, including analysis, testing, solution implementation, and coordination of testing activities as required.
- Collaborate with various internal stakeholders to optimize processes, resolve complex situations, address business needs, and ensure high‑quality customer experience.

Additional Information

- The chance to be part of a dynamic, high‑performing team that adheres to the following ethical values: leadership, collaboration, trust and commitment;
- Training and development opportunities;
- A comprehensive benefits package including a competitive salary, bonus, pension and advantages;
- A dynamic location in downtown Moncton;
- A paid volunteer day;
- Time off to care for family members and pets.

📌 Coordinator, Group Setup (Moncton)
🏢 Assumption Life
📍 Moncton